Refund policy

We have no return or exchange policy, which means you can return only if you can prove that the product is damaged while receiving the parcel within 7 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at yaara@yaarasilvers.com. Please note that returns will need to be sent to the following address:  Sreenivasa Trade Centre, 160/13, Diwan Bahadur Rd, R.S. Puram, Coimbatore, Tamil Nadu 641002
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at yaara@yaarasilvers.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items like personalized jewelry, coins, utensils, and God idols are not applicable for return or exchange other than in cases of defective/spurious products.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. The Time frame required for the amount to be credited to your account is 15 business days. If more than 15 business days have passed since we’ve approved your return, please contact us at yaara@yaarasilvers.com.